Do you have a double room for this Friday?
Checks your live availabilityOffers the room and sends a link to book direct with you.
Back
Your hotel's front desk,
Your hotel's front desk,
open all night.
Ruvi answers your hotel's calls, WhatsApp, email and web chat in each guest's language. It checks your live availability, takes the booking and passes the rest to your team.
- No minimum contract
- Live in 7 to 14 days
- You keep your number
Sound familiar? Every hotel knows it.
-
01Without Ruvi
You lose calls while your business is closed.
Your front desk depends on people: they get sick, run late, take days off and don't speak every language. At 3 am, nobody picks up.
-
02Without Ruvi
Your team answers the same messages all day.
Breakfast, check-in, parking, Wi-Fi. The same questions, over and over, while the work that really matters waits.
-
03Without Ruvi
Every channel, another open front.
Calls, WhatsApp, email, your website chat… Nobody can keep up with all of them, and guests end up booking on sites that charge commission.
Guests ask. Ruvi answers.
Ruvi answers in the tone you choose: warm and relaxed. It answers from your own details: rooms, prices, house rules.
Example answers
Can I check in after midnight?
Answers from your house rulesExplains how to arrive late, at any hour of the night.
Is breakfast included?
Knows your rates and extrasExplains what each rate includes.
Can you organise a transfer from the airport?
Passes it to your teamCreates a task with the guest's flight and time.
We're a group of 12 in March.
Leaves groups to youSends you the dates, the group size and the guest's details.
My room isn't ready. Can I speak to someone?
Gets a person, fastPasses the guest to reception with every detail.
