Can we book two sunbeds for Saturday?
Takes the booking requestGets the day, the number of sunbeds and a phone number, and passes it to your team.
Guests ask about sunbeds, groups and events at every hour, often when the music is loudest. Ruvi answers your calls, WhatsApp, email and web chat, and passes the bookings to your team.
Your team is plating, pouring and seating. The call goes unanswered, and the table goes to someone else.
A WhatsApp at 11 pm asking for a table on Saturday. By morning, they've booked somewhere else.
Opening hours, parking, gluten-free, dogs. Your team answers them again and again instead of looking after the room.
Ruvi answers in the tone you choose: warm and relaxed. It answers from your own details: menu, opening hours, house rules.
Example answers
Can we book two sunbeds for Saturday?
Takes the booking requestGets the day, the number of sunbeds and a phone number, and passes it to your team.
Is there a minimum spend for a table?
Answers from your detailsGives your minimum spend, as you've set it.
Do you have live music tonight?
Knows your eventsShares what's on, as you've listed it.
We're 15 for a birthday.
Passes groups to youSends you the date, the group and the guest's details.
What time do you close?
Knows your opening hoursGives today's hours, including the season you've set.
Can we come with kids?
Answers from your rulesExplains your rules for children.