Hotels · 2 min read
Direct bookings: how to pay less commission to booking sites
Booking sites bring you guests, but they take a commission on every booking. Many of the guests who end up booking there started by trying to reach you: they called, sent a message or visited your website, and didn’t hear back in time.
Why guests don’t book direct
- There’s nobody to answer them at that moment.
- They don’t know if there’s availability for their dates.
- There’s no clear link to book on your website.
- It’s simply easier to go back to the booking site.
What wins more direct bookings
- Answering quickly, including overnight and on weekends.
- Giving availability and the rate in the same conversation.
- Sending a link to book on your own website.
- Replying in the guest’s language.
How Ruvi does it
Ruvi checks your live availability and sends the guest a link to book direct with you, by phone, WhatsApp, email or your website chat. It connects to Hostaway, Guesty, Lodgify, Cloudbeds, Mews, Apaleo and Oracle Opera on request. No booking system? Ruvi Stays is included.
More in Ruvi for hotels.
Frequently asked questions
Does Ruvi replace booking sites?
No. It helps the guests who get in touch with you book direct.
Does it work with my booking system?
Ruvi connects to Hostaway, Guesty, Lodgify, Cloudbeds, Mews, Apaleo and Oracle Opera on request.
What if I don’t have a booking system?
Ruvi Stays is included, with your rooms, rates and blocks.
