Hotels & restaurants · 2 min read
How to choose a virtual receptionist for your hotel or restaurant: 7 questions
If you’re comparing ways to answer guests at any hour, these are the questions worth asking before you decide.
- Which channels does it cover? Ideally phone, WhatsApp, email and your website chat, with the same information.
- Does it answer from your real details? Rates, availability, opening hours and house rules, without making things up.
- Does it speak your guests’ languages?
- Does it connect to your booking system? And if you don’t have one?
- Can you see every conversation and decide what gets shared?
- How long does set-up take, and who does it?
- Is there a minimum contract? What does it cost per month, and for extra use?
Ruvi’s answers
It covers phone, WhatsApp, email and your website chat; answers only from your information; speaks each guest’s language; connects to the main hotel booking systems on request, with Ruvi Stays included; every conversation is in your dashboard; we set it up in 7 to 14 days; and there’s no minimum contract.
Compare for yourself: Ruvi for hotels, Ruvi for restaurants and the pricing.
Frequently asked questions
Is there a lock-in contract?
No. Cancel any time.
Who sets it up?
We do. We get everything ready and your team changes nothing.
Can I see it working first?
Yes. Book a 30-minute demo.
